Responsibilities

• Install and configure the solution according to the analysis document, adhering to industry standards;
• Design internal training documents for the client and train them to become a superuser of the new system in place;
• Support the client throughout the configuration, customization, testing, and go-live phases to ensure they understand the newly implemented processes;
• Collaborate with the support team and resolve more complex cases.

Qualifications and skills

Degree

• Bachelor’s degree in Business Administration.

Experience

• 1 to 3 years of relevant experience in implementing management solutions;
• Experience as a superuser of Microsoft Dynamics solutions is an asset.

Job requirement

• Occasional travel to client sites.

Skills

• Demonstrate behaviors that reflect JOVACO’s values: Authenticity, Humanism, Reliability, Know-How;
• Have a strong understanding of accounting and management applications as a whole;
• Skills in IT instruction;
• Excellent oral (presentation) and written communication skills (French and English);
• Ability to manage multiple projects simultaneously and prioritize effectively;
• Client-oriented mindset;
• Ability to quickly establish trust-based relationships, active listening skills;
• Excellent teamwork skills and conflict management abilities;
• Demonstrate rigor;
• Ability to adapt quickly in a constantly changing environment;
• Good knowledge of the IT sector;
• Proficiency in Microsoft 365 (Office) suite.

The information provided will be used solely for the evaluation of your application in accordance with Law 25.

Experiencing issues with the form below? Send your application to ac.oc1769010139avoj@1769010139tneme1769010139turce1769010139r1769010139.