Responsibilities

• Participate in requirements analysis workshops;
• Install and configure the solution according to the analysis document, in compliance with industry standards;
• Design internal training documents for the client and train the client to become a super user of the new system;
• Support the client throughout the configuration, customization, testing, and go-live phases so they understand the new processes in place;
• Collaborate with the support team and resolve more complex cases;
• Contribute to the continuous improvement of internal tools and methodologies.

Qualifications and Skills

Education

• University degree (Bachelor’s) in administration, accounting, finance, information systems, or equivalent field.
• College diploma (DEC) in IT, management, or accounting combined with ERP implementation experience.

Experience

• 3 to 5 years of relevant experience in the implementation of management solutions;
• Experience as a super user of Microsoft Dynamics solutions (asset);
• Experience in the professional services industry.

Job Requirements

• Occasional travel to client sites.

Skills

• Behaviours that reflect JOVACO’s values: Authenticity, Humanism, Reliability, Know-how;
• Sound knowledge of accounting and business management applications;
• IT training and teaching skills;
• Excellent oral (presentations) and written communication skills (French and English);
• Ability to manage multiple projects simultaneously and prioritize effectively;
• Client-oriented mindset;
• Ability to quickly build relationships of trust and strong active listening skills;
• Excellent teamwork and conflict management skills;
• Attention to detail and rigour;
• Ability to adapt quickly in a constantly changing environment;
• Good knowledge of the IT sector;
• Knowledge of Microsoft Office 365 suite.

* English is required as we communicate and collaborate with English-speaking clients and partners in Quebec and outside Quebec as part of our work.

The information provided will be used solely for the evaluation of your application in accordance with Law 25.

Experiencing issues with the form below? Send your application to ac.oc1779652387avoj@1779652387tneme1779652387turce1779652387r1779652387.