ERP/CRM Project Manager & Implementation Team Lead

About the role

Do you enjoy leading ERP and CRM implementation projects from start to finish, while also mentoring a team of consultants? At JOVACO, this role lets you do both: drive strategic projects for our clients and help a talented team grow, in an environment where authenticity, mutual support, and rigour are part of our everyday culture.

Remote position with occasional in-office presence

The role in brief
  • A stimulating dual mandate: approximately 75% project management for implementations and 25% team management of consultants
  • A variety of ERP and CRM projects, at the heart of our clients’ digital transformation
  • A team that values autonomy, collaboration, curiosity, and the smart use of AI in day-to-day work

 

Your responsibilities
Lead projects that make a difference
  • Manage a portfolio of ERP/CRM implementation projects, from scope definition through to delivery: planning, resources, and follow-up
  • Manage budgets and timelines, and ensure commitments made to clients are met
  • Mobilize multidisciplinary teams, both internal and external, across several projects at once
  • Serve as the central point of communication among all stakeholders: steering committees, meeting minutes, and action tracking
  • Ensure client satisfaction and the quality of deliverables
  • Anticipate risks and contribute to the continuous improvement of our implementation practices
Help a team of consultants grow
  • Mobilize, coach, and support a team of consultants in their professional development
  • Oversee the onboarding of new team members and knowledge transfer within the team
  • Plan team activities in collaboration with the Project Management Office (PMO) and scheduler
  • Foster a culture of collaboration, autonomy, and continuous improvement

 

Your profile
Education and experience
  • University degree in computer science, information technology, or administration, or an equivalent combination of education and experience
  • 3 to 5 years of experience managing ERP or CRM implementation projects
  • 1 to 2 years of experience in coaching or personnel management
  • Experience as an ERP consultant is an asset
What sets you apart
  • You communicate with transparency and know how to lead by example.
  • You build a climate of trust and know how to bring a multidisciplinary team together.
  • You have an eye for detail, strong organizational skills, and deliver on what you promise.
  • You have a strong command of ERP/CRM project management best practices and are comfortable with AI tools (Copilot, generative assistants) to optimize your work.
  • You are bilingual (French and English), both spoken and written.

 

What JOVACO offers you
  • Comprehensive group insurance, including telemedicine services
  • Employee assistance program (EAP)
  • Group RRSP with employer contribution
  • Flexible work arrangements that support work-life balance
  • Opportunities for professional development and continuous learning
  • Transparent communication and team engagement through monthly, quarterly, and annual meetings that foster alignment, recognition, and a shared vision
  • A collaborative environment where autonomy, innovation, and mutual support are valued
  • An accessible, warm team where everyone can make a real impact on the company’s growth

 

At JOVACO, you’re joining more than a technology company: you’re joining a passionate team built on trust, talent development, and the enjoyment of working together.

Send your application by filling out the form below or to ac.oc1788993631avoj@1788993631tneme1788993631turce1788993631r1788993631.

Permanent

Full-Time

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ERP/CRM Project Manager & Implementation Team Lead

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